We had a great meeting today where we demonstrated the natural way that Infowise Ultimate Forms can be used to easily build and customize your own Help Desk System in Sharepoint:
There are many off the shelf ticketing systems, but these can often become too limiting when it is necessary to meet specific custom requirements.
Our tools often the versatility to build a system that meets many custom requirements without having to use any code:
- Automatic ticket history tracking
- Customized email alerts on ticket updtes
- Dynamic dashboards using visual indicators
- Stalled ticket tracking and alerts
- Overall ticket status charting
- Ticket file attachments (inline)
- Filtered views based on ticket status
- Tabbed interface with logically grouped fields
- Security group settings to control user access levels
I'm interested to hear what kinds of custom requirements you would like to use in your help desk system...
Please drop me an email or post a comment. What would you like your ticket tracking system to accomplish?
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ULTIMATEforms is a complete platform that enables everyone to easily create and maintain Microsoft SharePoint-based business solutions without a single line of code
Powerful Forms
State-of-the-art responsive forms, complete with tabs, permissions, dynamic rules, repeating sections, electronic signatures and advanced validation, powered by our AI-assisted form generator
Powerful Automation
Replace complex workflows with simple, but powerful actions to create and update data inside SharePoint and in a variety of integrated applications and databases
Powerful Reporting
Transform data into actionable insights with detailed exportable reports, sophisticated dashboards, color-coded calendars and dynamic charts
100’s of Templates
Build and replicate business solutions with ease, selecting from our vast free library and creating your own custom templates, all installed with a single click
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Watch a short introductory video showcasing the different unique capabilities of UltimateForms.
