Every organization needs a way to track IT support requests. There are plenty of canned solutions out there, but why not set up your system using SharePoint?
Using Ultimate Forms, you can build your own system including the exact functionality and fields required. The best part is how easy it is to set up your system to work exactly the way you need.
Please join us as we demonstrate a fully customizable Help Desk Solution which allows for automated tracking of IT support requests with a dynamic interface for users, IT Support Team, and Managers:
- Fast and easy intake form for new requests.
- Automatic email notifications for progress updates.
- Dynamic dashboards with KPI Indicators and real time tracking.
- Security controlled form sections for IT Staff and IT Manager.
- Dynamic validation rules to ensure complete information on submit.
- Automatic history tracking for all updates.
- Aging and past due indicators to reveal overdue requests.
After the webinar, you can download the complete solution and try it yourself!
At Infowise, we serve as your strategic partner, assisting in your digital transformation. ULTIMATEforms contains a wide array of SharePoint components, developed to give you the power to innovate, automate, and scale up your processes. ULTIMATEforms helps you create amazing, advanced business solutions based on your SharePoint lists and document libraries, using nothing but your browser! Anything from simple Leave Request or Expense Report and all the way to complex Help Desk or Project Management solutions can be built in minutes, without writing a single line of code.
