All organizations should have a user-friendly support form on their public website. The problem is that this isn’t connected with SharePoint and does not include advanced features.
Using the External Forms feature in Ultimate Forms you can create a form in SharePoint that can be shown on your public website. In this way you can manage support requests entirely from a SharePoint list where you can quickly make updates and monitor progress.
You can set up a form loaded with dynamic functionality:
- Automatic email notifications
- Show and hide form sections based on user response
- Dynamic routing based on the request
- Manage requests and assign to team members in SharePoint
- Dynamic Dashboard indicators to track ticket progress
- Use smart AI Helper features for improved efficiency
- Manage your support process entirely from SharePoint
After the webinar, you can download the complete solution and try it yourself!
At Infowise, we serve as your strategic partner, assisting in your digital transformation. ULTIMATEforms contains a wide array of SharePoint components, developed to give you the power to innovate, automate, and scale up your processes. ULTIMATEforms helps you create amazing, advanced business solutions based on your SharePoint lists and document libraries, using nothing but your browser! Anything from simple Leave Request or Expense Report and all the way to complex Help Desk or Project Management solutions can be built in minutes, without writing a single line of code.
